If, upon receiving any of our products, you find them inappropriate for your use, we will gladly refund your money or exchange the product within 30 days (must be returned in original condition). Returned items must be in new condition and have all documentation. A restocking fee of 15% will be accessed if returned items require cleaning or repackaging. Items in less than new condition will not be accepted for return. Refunds for returned products will not include shipping or bank fees (if paid by credit card). Secondary mirrors can only be returned if unopened. TeleKits can only be returned before any construction has begun. Returned kits are subject to a 15% restocking fee. Custom orders are not returnable.
AstroSystems sells many products manufactured by other astronomical firms, these products are covered under the original manufacturers warranty and must be returned to them for warranty repairs or replacement. We stand behind the manufacture, workmanship, and quality of all products manufactured by AstroSystems and will repair or replace any Astrosystems manufactured product within the warranty period. Please contact us before returning any products for repair or replacement. You will need to pay return shipping on repaired or replaced products.