Heavy Duty Spiders - Style 1
Our quality heavy duty spiders use the finest materials and are built for optimum performance. Custom-made and sized for your tube, utilizing high-tensile steel TIG welded at the hub, giving the vanes extra stability. The threaded stainless steel vane tips (#10-32) are solidly TIG welded to the vanes, making this the strongest spider on the market. Style 1 Spiders can be made up to 14" and feature 0.022" vane thickness, 3/8" center hub and one threaded vane end per vane. Astrosystems spiders and secondary holders are used by most truss telescope manufacturers including New Moon, Parallax, Planewave, Obsession, Teeters, Webster and Osypowski telescopes.
Super Duty Spiders - Style 2 and 3
Our Super Duty spiders offer the same fine materials and construction as the heavy duty spiders. Style 2 Spiders can be made up to 22" and feature 0.029" vane thickness, 3/8" center hub and one threaded vane end per vane. The Style 3 can be made up to 26" and feature 0.029" vane thickness, 3/8" center hub and two threaded vane end per vane. These features allow proper tensioning to hold accurate collimation with even the heaviest secondary mirrors. Our super duty spiders handle the demanding support requirements of short f/ratio telescopes (f/3-f/4.5).
Super Duty II Spiders - Style 4
Our Super Duty II spiders offer the same fine materials and construction as the heavy duty spiders. The Style 4 features heavier vane material of 0.048", a 1/2" center hub to to match our Super Duty secondary holders and two #10-32 stainless vane fasteners per vane and a 3" hub stiffener to eliminate torque from heavy, large secondary mirrors. These features allow proper tensioning to hold accurate collimation with even the heaviest secondary mirrors. Our super duty II spiders handle the demanding support requirements of short f/ratio telescopes (f/3-f/4.5) and large, heavy secondary mirrors/holders.
Super Duty II Spiders - Style 5
Our Super Duty II spiders offer the same fine materials and construction as the heavy duty spiders. The Style 5 features heavier vane material of 0.048", a 1/2" center hub to to match our Super Duty secondary holders and two 1/4-20 stainless vane fasteners per vane. These features allow proper tensioning to hold accurate collimation with even the heaviest secondary mirrors. Our super duty II spiders handle the demanding support requirements of short f/ratio telescopes (f/3-f/4.5) and large, heavy secondary mirrors/holders. The adjustment plate is attached to the spider and minimizes torque on the spider from large heavy secondary mirrors.There are tons of Wufoo features to help make your forms awesome.
Our Guarantee Our products are manufactured with the highest quality materials. Years of testing, and high standards of production have produced the best possible products in the industry. If a product has not met with the customer's expectation, with prior approval, they can return the product directly to us for repair or replacement (our discretion). We have no minimums on any of our products, so you can stock just what is comfortable for you and your store. We fully guarantee our products for one year from the purchase date, longer on some products. Our policy is to treat our dealers and their customers as we wish to be treated. If an item does not live up to your expectation, please give us an opportunity to make it right.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Order Confirmation As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order please email us at email@example.com.
Miscellaneous Shipping Information
- We cannot ship to PO boxes.
- Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
You can estimate the deliver time to your home or business by viewing the "Ships Within" information listed with every product. This refers to the time from when you place your order, to the time it leaves the warehouse. The total delivery time for your order is calculated from the time your order is placed, until you receive it. The diagram below shows how the total delivery time is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with each of our products on the website applies to this time frame. For example, if your order a product that reads "Ships Within: 2 Weeks", this means that the product typically leaves the factory within two weeks. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. In some cases, the items are custom built. Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 2-5 business days. Contact our helpful customer service experts at (888-264-2244) for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any cartons that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.